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Utility Customer Forms

OFF Requests

Use this form to request services be turned OFF either same day or in advance for a future date. Please provide the Date of Request for same day or future date. All prior balances are due prior to processing of OFF. 

For your convenience, our office accepts credit card payments over the phone at no additional charge.

Also please note ALL requests received after 12:00 pm will not be processed until the next working day.

ON Requests

Use this form to request services be turned ON. A service request received after 12:00 p.m. will not be processed until the next working day.
Minimum deposit of $200 is required prior to service connection.

For your convenience, our office accepts credit card payments over the phone at no additional charge.

Landlord Services Continuation Agreement

This form to be used by Landlords for services continuation requests. 

This form is only available in downloadable / printable form.

Sensus Analytics Customer Portal

Use this link for direct access to your Sensus Portal.

This system empowers users to better manage and adjust water and energy usage.

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The City of Imperial strives to be an economically vibrant and culturally rich community with a strong sense of identity, pride and prosperity. It's the people, it's the place. Welcome home.

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